Privacy Policy
Last updated: 19 June 2026
Overview
This Privacy Policy explains how wise-hollow collects, uses, stores, and protects your personal information when you use our website and services. We are committed to protecting your privacy and handling your data with care and transparency.
Information We Collect
Information You Provide
When you request a consultation or contact us, we collect:
- Name
- Email address
- Service selection preferences
- Any additional information you choose to provide in communications
Financial Information
During consultations, you may share financial information including income details, account balances, debt information, and investment portfolios. This information is collected only with your explicit consent and used solely to provide the requested services.
Automatically Collected Information
We collect standard web analytics data including:
- IP addresses
- Browser type and version
- Pages visited and time spent on site
- Referring websites
- Device information
How We Use Your Information
We use collected information to:
- Provide requested financial education and consultation services
- Communicate with you about appointments and follow-up sessions
- Send service-related information and updates
- Improve our website and service offerings
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties. We do not use your data for marketing purposes beyond responding to your direct inquiries.
Data Storage and Security
Your personal information is stored securely using industry-standard encryption and security measures. Financial information shared during consultations is stored in encrypted format and accessed only by authorized personnel.
We retain your information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time, subject to our legal retention requirements.
Third-Party Services
We may use third-party service providers to support our operations, including email communication platforms and web hosting services. These providers are contractually obligated to protect your information and use it only for specified purposes.
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.
Cookies
We use cookies to improve your browsing experience and analyze site usage. You can control cookie preferences through our cookie banner or your browser settings. For detailed information, see our Cookies Policy.
Your Rights
Under UK data protection law, you have the right to:
- Access personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your information
- Request transfer of your information to another service
- Withdraw consent for data processing
To exercise any of these rights, contact us at [email protected].
Children's Privacy
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
wise-hollow
Manchester, United Kingdom
[email protected]